Privacy policy
PRIVACY POLICY
This Privacy Policy explains how Framboise Fashion LLC, operating under the brand GIYSY ("GIYSY," "we," "us," or "our"), collects, uses, stores, and shares your information when you visit our website, place an order, contact us, or otherwise interact with our services.
If you have any questions about this Privacy Policy or about how we handle your information, you can contact us at support@giysy.com.
In this policy, “Website” refers to our online store at [insert your domain], and “Services” refers to our Website and any related customer support, sales, marketing, and other brand interactions.
By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.
TABLE OF CONTENTS
1. WHAT INFORMATION WE COLLECT
2. HOW WE USE YOUR INFORMATION
3. WHEN WE SHARE YOUR INFORMATION
4. WHO WE MAY SHARE YOUR INFORMATION WITH
5. COOKIES AND TRACKING TECHNOLOGIES
6. HOW LONG WE KEEP YOUR INFORMATION
7. YOUR PRIVACY RIGHTS
8. DO-NOT-TRACK FEATURES
9. CALIFORNIA PRIVACY RIGHTS
10. UPDATES TO THIS POLICY
11. HOW TO CONTACT US
12. REQUESTS TO ACCESS, UPDATE, OR DELETE YOUR DATA
1. WHAT INFORMATION WE COLLECT
Information You Provide to Us
We collect information that you choose to give us directly when you:
- place an order
- contact customer support
- subscribe to our newsletter
- create an account
- submit a form
- participate in promotions, surveys, or giveaways
- otherwise communicate with us
Depending on how you interact with us, this information may include:
- full name
- email address
- phone number
- billing address
- shipping address
- account login details
- order details
- communication preferences
- payment-related information
- any other information you choose to provide
Payment Information
When you make a purchase, your payment information may be processed by third-party payment providers. We do not store full payment card details on our own servers unless specifically required for payment processing functionality provided by trusted partners. Payment handling may be carried out by providers such as Shopify Payments, Stripe, PayPal, or other payment processors used by our store at the time of purchase.
Please review the privacy notices of those payment providers for more information about how they process your payment data.
Information Collected Automatically
When you visit or use our Website, we may automatically collect certain technical and usage information. This may include:
- IP address
- browser type and version
- device type
- operating system
- language preferences
- referring URLs
- pages viewed
- date and time of access
- clicks, browsing behavior, and interactions on the site
- approximate location based on IP address
We collect this information to keep our Website secure, improve performance, understand customer behavior, and improve the overall shopping experience.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for business and operational purposes, including to:
- process and fulfill your orders
- provide shipping, delivery, returns, and customer support
- communicate with you about purchases, updates, and service notices
- manage your account
- detect, prevent, and investigate fraud or misuse
- improve our Website, products, and services
- send marketing emails or promotional messages if you have chosen to receive them
- analyze trends, performance, and customer experience
- comply with legal obligations
- enforce our terms, policies, and other rights
Where required by applicable law, we process personal information based on legal grounds such as consent, contract performance, legitimate interests, or legal compliance.
3. WHEN WE SHARE YOUR INFORMATION
We do not sell your personal information in the ordinary course of business.
We may share your information when necessary to:
- complete your order
- provide services requested by you
- operate our business
- comply with legal obligations
- protect our rights, users, or business
- support fraud prevention, payment verification, and risk management
We may also share information in connection with a business transaction such as a merger, acquisition, financing event, or sale of assets.
4. WHO WE MAY SHARE YOUR INFORMATION WITH
We may share your information with selected third parties that help us run our business, such as:
- payment processors
- website hosting providers
- ecommerce platform providers
- order fulfillment and shipping partners
- customer support tools
- email delivery providers
- analytics providers
- advertising and marketing partners
- fraud prevention and security tools
- business and legal advisors
These parties only receive the information reasonably necessary for their services and are expected to handle personal data appropriately and securely.
5. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, pixels, tags, and similar technologies to:
- keep the Website functioning properly
- remember your preferences
- analyze site traffic and usage
- improve performance
- personalize marketing and advertising where applicable
You can usually control cookies through your browser settings. Blocking certain cookies may affect how some parts of the Website function.
6. HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- fulfilling orders
- handling returns or disputes
- maintaining records
- complying with tax, accounting, and legal obligations
- fraud prevention and security monitoring
When we no longer need your information, we may delete, anonymize, or securely store it in accordance with applicable law.
7. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information. These may include the right to:
- request access to your personal information
- request correction of inaccurate data
- request deletion of your data
- object to certain processing
- request restriction of processing
- request data portability
- withdraw consent where processing is based on consent
- opt out of marketing communications
If you would like to exercise any of these rights, contact us at support@giysy.com. We may need to verify your identity before fulfilling your request.
Marketing Emails
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us at support@giysy.com. Even if you opt out of marketing, we may still send you transactional or service-related emails regarding your orders or account.
Account Information
If you have an account with us, you may be able to review or update certain account information directly through your account settings. You may also contact us if you would like assistance with updating or deleting your account information.
8. DO-NOT-TRACK FEATURES
Some browsers offer a “Do Not Track” feature. Because there is currently no uniform industry standard for how DNT signals should be recognized and applied, our Website does not currently respond to those signals.
If this changes in the future, we may update this Privacy Policy accordingly.
9. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional privacy rights under California law, including rights related to access, deletion, correction, and information about how your personal data is collected, used, and disclosed.
You may also have the right not to be discriminated against for exercising your privacy rights.
To submit a California privacy request, please contact us at support@giysy.com.
We may verify your identity before responding to requests, and we may deny requests where permitted by law.
10. UPDATES TO THIS POLICY
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations.
When we update this policy, we will post the updated version on this page and revise the “Last Updated” date. Continued use of our Website after updates are posted means you accept the revised policy.
11. HOW TO CONTACT US
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, you may contact us at:
GIYSY
Framboise Fashion LLC
Email: hi@giysy.com
Website: www.giysy.com
12. REQUESTS TO ACCESS, UPDATE, OR DELETE YOUR DATA
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of the personal information we hold about you.
To make such a request, please contact us at hi@giysy.com.
We may ask for certain information to verify your identity before processing your request.